Verify that your TV and / or stereo volume is turned up.
If you have a model 1000, 2700, 2800, 3700, 3900 you may need to adjust the receiver's internal volume control.
Press the Menu button on your remote.
Arrow to and select on the Volume Control option in the Main Menu. If there is no Volume Control option, select System Setup and then select Volume Control.
The setting needs to be set at DISH Remote Volume Control to operate the receiver's internal volume.
Select Save.
You will now be able to adjust the volume in the receiver only. The receiver's volume tops out at 22. This is a good method of determining what volume display you are looking at, the receiver's or the TV's.
Turn up the receiver internal volume.
Power your receiver off and unplug it from the electrical outlet.
