Frozen Screen

1. Turn off your receiver from its' front panel power button. (Exception: model 1000 has no front panel buttons, use remote.)
2. Unplug the receiver's power cord from the electrical outlet.
3. Wait 15 seconds.
4. Power your receiver back on.
5. Turn off your receiver from its' front panel power button. (Exception: model 1000 has no front panel buttons, use remote.)
6. Locate the Smart Card in the receiver. The Smart Card looks like a credit card and is usually located in the front left of your receiver behind a small door. The door will either swing up or swing down. The Smart Card could be damaged by static electricity. To prevent this, you should touch the metal case of the receiver before touching the Smart Card.
7. Carefully remove the Smart Card for 15 seconds.
8. Carefully reinsert the Smart Card with the colored side up and the arrow facing into the receiver.
9. Power your receiver back on.

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